(956) 568-3466 | 9803 Sterling Loop Ste. 170 | Laredo, TX 78045

(210) 440-5588 | 225 W. Poplar St. | San Antonio, TX 78212

(956) 612-3054 | COMING SOON | McAllen, TX 78504


 

Assists in the area of dispatching transportation personnel to ensure safe, timely transportation of all goods and/or services related to daily business practices
Assists in the development and maintenance of routes and emergencies, as well as adjustments due to crashes, breakdowns, weather, schedules or other problems that may arise as a result of providing transportation services
Schedule loads/orders while utilizing and maximizing available driver hours and loaded miles.
Coordinating contractor and driver activities
Planning and implementing delivery routes for drivers
Identify priorities; utilize available resources effectively to meet these priorities; anticipate change and/or problems and reallocate resources when necessary.
Management of internal operating procedures
Processing multiple calls simultaneously from internal as well as external customers
Ownership of all communication regarding changes that impact internal and external customers
Confidently make good decisions under time pressure
Make quick decisions based on simple equations or deductive reasoning.
Communicate effectively with customers and drivers providing concise instruction or information.
Use effective listening skills to collect required information or to identify potential problems / warning signs. Escalate information when necessary.
Develop relationships with customers and drivers; utilize relationships to influence others and gain willing cooperation.
Some administrative work may also be required
Other duties as assigned

Qualifications:
Prior experience and knowledge of dispatching in the transportation industry, Prior experience with various dispatching softwares, High level of computer competency, High attention to detail, Ability to multitask and perform in a fast paced environment, Ability to speak to customers with a helpful, upbeat attitude, Strong organizational skills, Ability to remain calm in stressful situations, Must have the ability to run a multi-line phone system with numerous inbound and outbound phone calls, Must have excellent time-management skills and the ability to work in high-pressure situations and fast-paced environments

The ideal candidate for this position will possess the following skills and abilities:
A minimum of 2 years experience dispatching for a fleet of vehicles
Very personable and able to handle stressful situations with ease and grace
Develop strong relationships with clients and co-workers by their reliability, trustworthiness and skill
Strong computer skills (Microsoft Office and dispatching softwares) entering in order information correctly for the drivers and for billing
Have an understanding of the importance of invoicing and work with the Accounting Manager to ensure all pricing is correct and up to date
A degree in transportation, logistics, or management is preferred, equivalent experience will be considered as well
Effective verbal and written communication skills
Problem solving and analytical skills, as well as a strong attention to detail
Excellent multi-tasking and organizational skills
A competitive and career oriented mindset
Desire to surround customer with excellence in service

Work Requirements:
Office environment -- primarily computer and phone work. Majority sitting, some walking, bending, and standing.
 

HR Employment Solutions is a leader in the staffing industry hiring the best talent in today's workforce specializing in temporary, temp to hire, and executive head hunter placements. We provide challenging and exciting opportunities in office, hospitality, medical, & light/heavy industrial professions. We offer competitive pay, medical benefits, direct deposit, and opportunities for advancement, as well as, challenging careers/assignments, which are full-time, part-time, per event, and or seasonal. Contact us today to find out more about this job and other job opportunities.
 
APPLY ONLINE: www.hremploymentsolutions.com 
EMAIL RESUME: This email address is being protected from spambots. You need JavaScript enabled to view it. 
Documents required when applying: Valid State Issued ID or DL, proof of eligibility to work in the USA (xxx-xx-1234), & Local Police or Sheriff Criminal Background Report. Other documents may be required depending on position.
Must pass a nationwide background check
Must pass a pre-employment drug test
 
HR Employment Solutions is an Equal Opportunity Employer.

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